Many residents of Swain County still have neither internet nor cell phone service. Many of those who have service experience regular call dropping, and their internet blinks off every 10-15 minutes. Instinctively, residents want to blame the carrier, Frontier Communications; so Representative Mike Clampitt (Bryson City) led a town hall meeting with invited guest Susan Miller, the director of governmental affairs for Frontier. Miller explained Frontier is a for-profit business, so if it invests too much in losing ventures, it will fold. Ratepayers would not want to be billed what Frontier would have to charge to cover the construction of all the cell and broadband infrastructure needed to service all the pockets of just a few families scattered throughout the county. On the bright side, Miller said the FCC is providing funding for Frontier to fill in some of the gaps. The technology will be low-end, 10-megabyte DSL. Federal funds have already helped provide service to parts of Cashiers, Franklin, and Murphy. Most of the future work will be completed by 2020 and will service Whittier, along the Qualla Boundary. The FCC does, at least, require carriers to provide landline service to anybody willing to personally pay for any needed construction.